Privacy Policy

This Privacy Policy explains how Luminous Ocean (“we”, “us”) collects, uses, and protects your information when you use our website, apps, and streaming services (the “Service”). By using the Service, you agree to the practices described here.

1. Information We Collect

• Account information — your name, email address, password (stored encrypted), and the viewer profiles you create.
• Viewing activity — what you watch, your watch progress and history, ratings, and items you add to My List, used to power Continue Watching and recommendations.
• Device & usage data — device type, app version, approximate location (derived from your IP for regional availability), and general analytics events.
• Payment information — handled by our payment processor. We do not store full card numbers.

2. How We Use Your Information

• To provide, personalize, and improve the Service (e.g. recommendations, Continue Watching).
• To manage your account, subscription, and billing.
• To enforce content availability by region and honor parental-control settings.
• To communicate service updates and, with your consent, notifications about new content.
• To maintain security and prevent fraud or abuse.

3. How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate the Service (such as hosting, payment processing, and email delivery), and when required by law. These providers are bound to protect your data.

4. Cookies & Similar Technologies

We use cookies and local storage to keep you signed in, remember your active profile, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work without them.

5. Data Retention

We keep your information for as long as your account is active and as needed to provide the Service. You may delete your account at any time; we will remove or anonymize your personal data except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Children's Privacy

The Service is intended for adults. Kids profiles are created and managed by the account holder. We do not knowingly collect personal information directly from children.

8. Security

We use technical and organizational measures to protect your information, including encryption of passwords and secure transmission. No method of storage or transmission is completely secure, however, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated through the Service or by email, and the “Last updated” date above will change.

10. Contact

Questions about your privacy? Contact us at privacy@luminous.example.

This document is a general template provided for the Luminous Ocean demo and is not legal advice. Consult a qualified professional before relying on it for a production service.